Frequently Asked Quentions
To enter a shipping address, follow these steps:
a. Log in to your Fridges World account or proceed as a guest during the checkout process.
b. In the “Shipping Address” section, click on “Add New Address” or select an existing address from your address book.
c. Fill out the required fields, including your full name, street address, city, postal code, and phone number. d. Click “Save” to add the new address to your account or “Continue” to proceed with the selected address.
Please ensure that you provide accurate and complete information to avoid any delays in the delivery of your order.
Your credit card will be charged at the time of order placement. Once you complete the checkout process and click “Submit Order,” we’ll authorize and process the payment for the total amount, including any applicable taxes and shipping fees.
The charge for your Fridges World purchase will appear on your credit card statement under the name “FRIDGESWORLD.CO.UK” or a similar identifier. If you have any questions or concerns about the charge, please contact our customer support team for assistance.
If you’re experiencing issues with your credit card during the checkout process, it may be due to one of the following reasons:
a. Incorrect card information: Double-check that you’ve entered the correct card number, expiration date, and security code (CVV). If the problem persists, try using a different card.
b. Insufficient funds: Ensure that you have enough available credit or funds in your account to cover the total amount of your purchase.
c. Bank authorization: Some banks may decline charges from online retailers for security reasons. Contact your bank to verify if they’re blocking the transaction and request that they authorize the charge. d. Unsupported card type: We accept various payment methods, including credit cards and PayPal. However, some card types may not be supported. Please refer to our accepted payment methods or try an alternative payment option.
If you continue to experience issues with your card, please contact our customer support team for further assistance.
Track & Shipping
At Fridges World, we offer a variety of shipping methods to ensure a convenient and efficient delivery experience. Our shipping options include standard, expedited, and express shipping, which may vary depending on your location and the size of your order. During the checkout process, you’ll be able to select the shipping method that best suits your needs and view the associated costs.
Delivery times may vary depending on the shipping method you select and your location. Typically, standard shipping takes 3-5 business days, while expedited and express shipping options may offer faster delivery times. Please note that these estimates do not include order processing time, which may take an additional 1-2 business days. We’ll provide you with a tracking number once your order has been shipped so you can monitor its progress.
If you have any questions or concerns regarding your order, products, or our services, please don’t hesitate to reach out to our customer support team. You can contact us through the following channels:
Email: info@fridgesworld.co.uk Live Chat: Available on our website during business hours.
Our friendly and knowledgeable team is always ready to assist you and address your inquiries promptly.
No, you do not need an account to place an order with Fridges World. You can proceed as a guest during the checkout process. However, creating an account offers several benefits, such as faster checkout, easy access to your order history, and the ability to save multiple shipping addresses. If you’d like to create an account, you can do so by clicking the “Sign Up” or “Create Account” button on our website.