After-Sales Support & Warranty Policy

At Fridges World, we are committed to supporting our customers even after purchase.
Our After-Sales and Warranty services are designed to ensure your satisfaction and the long-term performance of your refrigeration equipment.

🔧 After-Sales Support

We offer full post-purchase support, including:

  • Advice on maintenance and proper use

  • Troubleshooting basic issues

  • Guidance on setting up your equipment correctly

If you experience any issues after receiving your fridge:

  • Please contact us within 48 hours of delivery if there is visible damage or defects.

  • Submit your claim with your order number, detailed description, and photographs.

You can reach our After-Sales Support team via:
📧  info@fridgesworld.co.uk 

Warranty Coverage

All our products come with a 1-year parts and labour warranty, including:

  • 1-year warranty on the compressor

  • Cover for manufacturing defects

  • Support for decorative damages during transit (must be reported within 48 hours)

Warranty Does Not Cover:

  • Damage from misuse, improper installation, or negligence

  • Electrical issues such as unstable voltages or surges

  • Damage caused by third-party services or non-certified installation

Important:
Warranty claims must be made in writing with supporting evidence (photos, order number, and description).
An inspection may be required before approval.

 Quick Summary:

  • 1-year parts and labour warranty

  • Post-sale support

  • Must report any transit damage within 48 hours

  • Warranty does not cover misuse or external damages