Frequently Asked Questions (FAQ)
Are your fridges plug-in or do they require installation?
All of our cake and display fridges are plug-in and ready to use — no installation needed.
Some Arneg and supermarket fridges come as remote units, which require a separate condensing unit (motor) and professional installation.
We sell the condensing units separately — they are not included with the fridge by default. Installation must be carried out by a professional team. We are happy to assist you by recommending trusted installers.
Do Arneg and supermarket fridges come with a motor? (Remote and Plug-In Options)
We offer both remote and plug-in options for Arneg and other supermarket fridges.
- Remote supermarket fridges do not include a motor (condensing unit) and require a professional installation setup.
- Plug-in supermarket fridges come complete with a built-in motor — simply plug in and start using.
Please check each product page for detailed specifications. If you're unsure which type you need, feel free to contact us — we’ll be happy to assist!
Is delivery included, and how long does it take?
Yes — delivery is included in all our prices, with no hidden fees.
We also bring the fridge inside your shop and place it where it will be used — no curbside drops.
Most in-stock fridges are delivered within 1–3 working days across the UK.
Do you offer installation services?
Yes, we provide full delivery and installation services for our fridges. For remote units requiring motors, we refer trusted installation partners who can offer complete setup solutions.
Do your fridges come with a warranty?
Yes — all our products include a 1-year warranty as standard.
We also offer extended warranty options up to 5 years through our insurance partners. Please ask us for a quote during checkout.
Are the fridges in stock?
Many models are in stock and ready for fast delivery. Availability is updated regularly on each product page.
All stock is stored at our London warehouse.
Can I visit your showroom?
Yes! Our showroom is located in Stoke Newington, London.
Visits are by appointment only — please contact us via WhatsApp or email to arrange your visit. We'd love to meet you!
📍 View Showroom on Google Maps
Do you offer custom-made fridges and shop layout services?
Absolutely! We design and build custom-made display fridges to fit your space and concept.
We also provide shop layout, counter, and display design services to create beautiful, functional food service spaces.
Book a free site visit through our website to get started!
Our Working Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed